Title Job # 17-82 RN – must be Bilingual – Spanish speaking work from home after training in Quincy, MA
Categories RN
Job # 17-82
Location work from home after training in Quincy, MA
Job Information

Status: Full time. Monday – Friday 3 days a week 8-4 or 9-5 2 days a week 1 pm – 9 pm (one of these is every other Friday)

Type: Case Management company

Duties:

  • Works with a clinical team to ensure adequate phone coverage for live triage/warm transfers of members

  • Ensure member’s scheduled call back appointments are on time.

  • Maintains his/her own availability, including evenings within his/her set shift for scheduling of member intakes via scheduling software and warm handoffs.

  • Obtains a comprehensive health history and creates clinical vignettes

  • Directs members to the most appropriate service based on the member’s medical condition.

  • Conducts member health coaching and provides treatment decision support service via printed educational materials and videos.
  • Ensures clear and thorough documentation within case management system as well as within each case.
  • Performs clinical member satisfaction and clinical follow up
  • Provides clinical support and guidance to support staff in regard to case related inquiries.

Requirements:

  • Registered Nurse
  • BSN Preferred

  • 5 years’ recent experience in the acute care setting

  • Excellent written and verbal communication skills

  • Outstanding team player & strong interpersonal skills

  • Bilingual-Spanish Speaking required
  • Strong organizational skills and the ability to multitask with ease
  • Quality driven with a focus on flawless customer service
  • Ability to work independently but recognize when escalation is warranted
  • Proficiency using technology and software including Microsoft Word, Excel, Outlook

 

OHC Newsletter If interested in this position, please e-mail your resume or an attached Word document to nancy@occhealthconnections.com

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